We’re an employee-owned, fully independent boutique adjusting firm serving Western Canada, with commission-based compensation that’s among the most generous in the industry.
The Benefits of Working with Us
Join Our Network
We have strong, long-term relationships in the insurance community, which lead to business opportunities for our adjusters.
Enjoy Mentorship and Career Growth
When you join Coast Claims, you’ll work with a group of like-minded people who are deeply invested in making Coast Claims as effective as possible and who are eager to share their expertise with the whole team. Our senior management team makes a point to be available for staff, providing an unmatched level of support and mentorship. With our mentorship and existing relationships you can truly advance in your career.
Manage Your Own Team
Successful candidates will have the freedom to build their own contacts and manage their relationships to secure business and referrals.
Current Opportunities
Multi-Line Claims Adjuster | Multiple Locations (Campbell River, Courtenay, Prince George and Victoria)
Company Overview
Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we’ve attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada’s fourth-largest firm. Today we are still employee-owned, fully independent, and completely committed to providing outstanding service at a fair price.
We are currently seeking to fill the role of Multiline Claims Adjuster in our 18 locations. This unique opportunity will allow you to expand your professional horizons, work closely with a dedicated team, and make a significant impact on our clients’ lives.
Why working for us:
At Coast, we’re dedicated to cultivating a culture of excellence, collaboration, and integrity. Our team thrives on supporting each other and creating a work atmosphere where respect, transparency, and positivity are paramount. Joining us means surrounding yourself with passionate professionals who are eager to assist and share their knowledge.
As a commissioned independent adjuster, your earning potential at Coast surpasses that of our competitors. This reflects your dedication, expertise, and the exceptional quality of your work.
About you:
- The successful candidate is passionate about delivering quality service and enjoys bringing clarity to confusion. Possess excellent analytical, communication, and negotiation skills, along with an understanding of property insurance policies and regulations. It is essential to maintain strong relationships, ensuring exceptional service delivery and fostering repeated business and referrals.
Key Responsibilities:
- Conduct comprehensive investigations, including site visits, interviews, and documentation reviews, to evaluate insurance claims.
- Analyze insurance policies to determine coverage and applicable limits.
- Collaborate with field experts, contractors, and other relevant parties to assess property damage and estimate repair costs.
- Negotiate claim settlements and manage denials when necessary, demonstrating a sense of urgency and responsiveness.
- Prepare detailed and comprehensive reports outlining investigation findings, damage assessments, and maintain accurate records of claims.
- Effectively manage a diverse portfolio of claim files, including those involving large clients and complex cases.
Qualifications:
- Adjuster license Level 2 or 3 or CIP designation is an asset.
- Bachelor’s degree in a relevant field or equivalent work experience.
- Proven experience as an Adjuster or similar role in the insurance industry.
- Proficient in MS Office (OneDrive, Word, Excel)
- Eagerness to learn and excel in a diverse and interesting field.
- Sense of urgency and high responsiveness.
- Strong interpersonal skills
- Strong verbal and written communication skills, with effective oral capabilities encompassing listening, interviewing, and negotiating.
What We Offer
- Competitive commission-based compensation
- Full benefits package including medical, dental, and vision care
- RRSP match
- Flexible work/life balance
- Hands-on mentorship and training in marine claims
- Real opportunities for career growth and advancement
Why Coast Claims?
Because here, you’re not just a number you’re a valued partner in our success. We believe in building careers, not just filling roles. If you’re ready to chart a new course, we want to hear from you.
We value diversity and appreciate all applicants; however, only those selected for an interview will be contacted.
Claims Adjuster – Multi-Line with Marine Training Opportunity
An Exciting Opportunity- Join Coast Claims as an Independent Adjuster!
Are you ready to take your insurance adjusting career to the next level? Coast Claims Insurance Services is looking for a driven and curious professional to join our expanding team with a unique opportunity to specialize not only in property and casualty claims but also in the exciting world of marine claims.
Who We Are
Founded in 1970, Coast Claims has grown to become Canada’s fourth-largest independent adjusting firm, with a strong presence across British Columbia, Alberta, and Ontario. We’re proud to be 100% employee-owned, fiercely independent, and committed to excellence. Our success comes from our people smart, passionate professionals who thrive on delivering exceptional results.
The Opportunity
We’re seeking a motivated Adjuster with a background in insurance claims and a spark of interest in marine. This is more than just a job, it’s a chance to develop your skillset in a niche segment of the adjusting industry and to mentored by professionals.
About You
- Energized by learning new things and diving into unique claims scenarios
- Skilled at independent work, thorough investigations, and crafting detailed, professional reports.
- Interested in marine claims, mechanical systems, or equipment-based losses.
- An excellent communicator, confident negotiator, and tech-savvy professional.
Key Responsibilities
- Conduct detailed investigations, including site visits, interviews, and documentation reviews.
- Analyze policy wording to determine coverage and limits.
- Coordinate with experts and contractors to assess damage and estimate repair costs.
- Negotiate fair claim settlements with urgency and empathy.
- Prepare comprehensive reports and manage a diverse portfolio of claim files.
What You Bring
- Minimum 3 years’ experience handling casualty and liability claims.
- Independent Adjuster’s License (required).
- Post-secondary education in an insurance-related field (preferred).
- CIP designation or progress towards it (an asset).
- Strong attention to detail and a sense of urgency.
- Excellent written and verbal communication skills.
- Proficiency in MS Office 365 and modern claims tools.
- A growth mindset and eagerness to develop marine expertise.
What We Offer
- Competitive commission-based compensation
- Full benefits package including medical, dental, and vision care
- RRSP match
- Flexible work/life balance
- Hands-on mentorship and training in marine claims
- Real opportunities for career growth and advancement
Why Coast Claims?
Because here, you’re not just a number you’re a valued partner in our success. We believe in building careers, not just filling roles. If you’re ready to chart a new course, we want to hear from you.
Make a difference in the marine adjusting world apply today and bring your expertise to the Coast Claims team.
We value diversity and appreciate all applicants; however, only those selected for an interview will be contacted.
Claims Administrator Coordinator – Victoria
Join a Team That Makes a Difference
Coast Claims Insurance Services is an independent adjusting firm providing professional claims services across Western Canada. Our team is committed to delivering responsive, professional, and compassionate support to clients and insurance partners while fostering a collaborative workplace for our employees.
We are seeking a highly organized and customer-focused Claims Administrator Coordinator to support our Claims and Operations teams. If you thrive in a fast-paced environment, enjoy administrative excellence, and take pride in delivering outstanding service, we’d love to hear from you.
This role combines claims administration, reception, customer service, and office coordination, making it an excellent opportunity for someone looking to grow their career within the insurance industry.
What You’ll Do
As the first point of contact for many clients and business partners, you’ll play a key role in ensuring claims are opened, documented, and managed efficiently.
Key responsibilities include:
- Opening new claim files and entering claim information into company systems.
- Processing multiple claims daily while ensuring accuracy and attention to detail.
- Preparing claim acknowledgements and correspondence using approved templates.
- Maintaining electronic and physical claim files.
- Managing incoming and outgoing mail, courier shipments, and priority post.
- Coordinating claim documentation, filing, scanning, and document management.
- Greeting clients and visitors and maintaining a professional reception area.
- Managing a multi-line phone system and directing inquiries appropriately.
- Scheduling after-hours adjusters and supporting telephone system administration.
- Assisting adjusters and management with administrative and operational support.
- Ordering office supplies and maintaining office administrative resources.
- Supporting team projects and contributing to smooth day-to-day operations.
What You’ll Bring
- Administrative, insurance, claims support, or reception experience is an asset
- Strong attention to detail with accurate data entry and document preparation skills
- Experience managing multiple requests through phone and email
- Proficiency with Microsoft Office and comfort learning new systems and technology
- Excellent organizational skills with the ability to prioritize work and meet deadlines
- Professional communication and customer service skills
- Ability to follow established processes while working independently
- A high level of discretion when handling confidential information
Why Join Coast Claims?
At Coast Claims, we recognize that our people are our greatest asset. We are committed to providing a supportive and professional work environment where employees can contribute and maintain a healthy work-life balance.
We offer:
- Comprehensive benefits package & Employee Assistance Program (EAP)
- Company-matching RRSP program
- Six paid sick days annually
- A healthy work-life balance
- Paid vacation entitlement
- Monday to Friday, 8:30 a.m. to 4:30 p.m.
- Supportive and collaborative team environment
- Meaningful work supporting clients through challenging situations
View Full Job Description : Claims Administrator Coordinator- Job Description
Coast Claims Insurance Services is committed to fostering an inclusive and respectful workplace. We welcome applications from all qualified individuals and encourage candidates from diverse backgrounds to apply.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
General Accountant – Victoria
General Accountant
Location: Victoria, BC (onsite)
Type: 18 month Contract (Maternity Leave Coverage)Join a Growing Team at Coast Claims Insurance Services
Are you an accounting professional who enjoys variety, problem-solving, and continuous improvement? Coast Claims Insurance Services is seeking a General Accountant to join our Finance team and support our growing operations across Western Canada.
In this role, you’ll be involved in all aspects of the accounting cycle, including accounts payable, bank reconciliations, financial reporting, month-end processes, and payment administration.
This is an excellent opportunity for someone who wants to expand their accounting experience in a collaborative and fast-paced environment. While this position is being recruited as a temporary job, there may be future opportunities within the organization for the successful candidate.
What You’ll Do
As a General Accountant, you will support the day-to-day accounting operations of a growing organization by ensuring accurate financial records, timely payment processing, and reliable financial reporting.
Duties include but are not limited to:
- Processing invoices, vendor payments, expense allocations, and account reconciliations.
- Managing daily banking activities, deposits, and bank reconciliations.
- Preparing journal entries, maintaining general ledger accounts, and supporting financial reporting.
- Assisting with month-end and year-end close processes, audits, and financial analysis.
- Processing adjuster and contractor payments and supporting commission reconciliations.
- Identifying opportunities to improve accounting processes, controls, and efficiencies.
- Collaborating with internal teams to provide accurate financial information and support business operations.
This role is ideal for an accounting professional who enjoys a variety of responsibilities, has strong attention to detail, and thrives in a collaborative, fast-paced environment.
What You’ll Bring
- Post-secondary education in Accounting, Finance, Business Administration, or a related field.
- 2-5 years of progressive accounting experience.
- Strong understanding of accounting principles and financial reporting.
- Intermediate to advanced Microsoft Excel skills.
- Excellent attention to detail and organizational abilities.
- Strong analytical and problem-solving skills.
- Ability to manage multiple deadlines and priorities.
- Strong written and verbal communication skills.
Why Join Coast Claims?
- Comprehensive benefits package
- Company-matching RRSP program
- 6 paid sick days per year
- A healthy work-life balance
- Stable daytime hours, Monday to Friday from 8:30 a.m. to 4:30 p.m.
- A supportive and collaborative team environment
View Full Job Description : General Accountant – Job Description
Coast Claims prioritize diversity and while we thank all applicants for their interest in this opportunity, we will only be in direct contact with those applicants who are selected for an interview.
Administrative Assistant/ Claims Support – Kamloops
Join a Team That Makes a Difference
Coast Claims Insurance Services is an independent adjusting firm providing professional claims services across Western Canada. Our team is committed to delivering responsive, professional, and compassionate support to clients and insurance partners while fostering a collaborative workplace for our employees.
In this role, you will provide essential administrative, reception, and claims support, helping ensure claims are managed efficiently and clients receive outstanding service. As one of the first points of contact for our office, you will play an important role in creating a positive experience for clients, vendors, and visitors through professional and responsive customer service.
This position is ideal for someone who enjoys working in a fast-paced professional environment, thrives on organization and accuracy, and takes pride in supporting others.
As a key member of the team, you will contribute to file management, document preparation, billing administration, and client service while working closely with experienced insurance professionals.
What You’ll Do
Key responsibilities include:
- Provide administrative and claims support to a team of adjusters.
- Prepare, proofread, and process reports, correspondence, invoices, and other claim-related documents.
- Open, maintain, and update electronic claim files and information systems.
- Support billing, invoicing, accounts receivable, and payment processing activities.
- Coordinate claim-related documentation, requests, and supporting information.
- Deliver professional reception and customer service to clients, vendors, and stakeholders.
- Help ensure claims files are managed accurately, efficiently, and in accordance with company procedures.
What You’ll Bring
- Administrative or office support experience, preferably within insurance, legal, financial, or other professional services environments.
- Strong organizational skills and the ability to manage multiple priorities and deadlines.
- Excellent written and verbal communication skills.
- High attention to detail and a commitment to accuracy.
- Experience preparing professional correspondence, reports, and business documents.
- Proficiency in Microsoft Office applications, including Word, Outlook, and Excel.
- Strong data entry and keyboarding skills.
- Professional judgment and discretion when handling confidential information.
- Experience with invoicing, accounts receivable, or bookkeeping processes is considered an asset.
Why Join Coast Claims?
At Coast Claims, we recognize that our people are our greatest asset. We are committed to providing a supportive and professional work environment where employees can contribute and maintain a healthy work-life balance.
We offer:
- Comprehensive benefits package & Employee Assistance Program (EAP)
- Company-matching RRSP program
- Six paid sick days annually
- A healthy work-life balance
- Paid vacation entitlement
- Monday to Friday, 8:30 a.m. to 4:30 p.m.
- Supportive and collaborative team environment
- Meaningful work supporting clients through challenging situations
View Full Job Description : Administrative Assistant | Claims Support- Job Description
Coast Claims Insurance Services is committed to fostering an inclusive and respectful workplace. We welcome applications from all qualified individuals and encourage candidates from diverse backgrounds to apply.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
